Privacy Policy

1. What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter you're: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

2. What do we use your information for?

To personalize your experience

(your information helps us to better respond to your individual needs)

To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

3. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website,conducting our business, or servicing you, so long as those parties agree to keep this informationconfidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4. Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website,products and services are all directed to people who are at least 13 years old or older.

6. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

7. Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

8. Your Consent

By using our site, you consent to our privacy policy.

9. Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on 7/03/2013

10. Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Please find our refund policies below

Online training Courses

  1. Any participants who cancels within 03 working days of the initial registration and has not accumulated more than 30 minutes of training online will be refunded in full or transferred to another course of the student's choice.
  2. Participants have 90 days from the date of registration to complete all online courses or as applicable for those specific courses. Participants who fail to complete the course may request an extension of 1 month, provided the request is made before the course expires. Further extensions will not be granted. All participants who do not complete their course in its entirety, within 90 days will not be issued credit or a refund, regardless of the amount of course that is completed.
  3. All participants who do not successfully complete the whole online course will be required to re-register for the course, complete any time requirements (if applicable) quizzes and exams, as well as pay the course registration fee.

Blended & Classroom Training

  1. Any registration cancelled within 03 working days of the initial registration will be refunded in full.
  2. Any cancellation or reschedule made after these 03 days of grace period will be billed a 25% administrative fee unless it is within the following time periods.
  3. No refunds or credits will be issued for participants that fail to attend any days of the course.
  4. Substitutions will be accepted at any time prior to beginning of the course.

We may cancel courses for low attendance or due to unforeseen weather conditions up to 5 days prior to the start date. Should your course be cancelled, you will be offered future event or a full refund. As a result, candidates are encouraged to book travel and accommodations that can be either refunded or repurposed.